[Resolved] Idea Cellular — unauthorized bill amount | |||
Dear sir/madam, I had been user of your esteemed services since 2010 through mobile no. [protected] (Post paid - chhattisgarh circle). After due clearance from idea i have port my number to airtel in may 2017. I had paid my all outstanding dues/ payment, on 05.05.2017. Later on by mistake i had paid rs 1100/- twice (Total-rs. 2200/-) from my icici account-vide transaction reference no. Bil/[protected]/ideabill/ideacellular ii & bil/[protected]/ideabill/ideacellular i dated 05.05.2017 to get clearance from your side for completion of porting of my number to airtel. Therefore kindly acknowledge the extra payment of rs 1100/- made by me. Recently i received a phone call from your lawyer mr. Singh that some amount of rs 766/- is still balance. You are requested to kindly let me know the details of said amount and if it is kindly adjust the same from my extra paid amount (Rs 1100/-) and balance amount may please be reimburse to me by dd/e-payment. Regards Rakesh kumar mishra [protected] [protected]@indianoil.in Was this information helpful? | |||
Oct 27, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 26, 2017 Idea Cellular Customer Care's response Hi Rakesh, Sorry for trouble caused to you. We have noted your concern and forwarded to our team you will get the revert soon. Kindly give us some time Regards, Nehanka | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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i did'nt get any magic recharge and i get only 39rs of recharge and they mentioned 7.63rs of GST and where is my remaining amount.i want to know.
Please share Idea contact number, wherein problem persist. We shall get back to you at the earliest.
Regards,
Lakshmi.