[Resolved] Idea Cellular — unauthorized bills

 
1 Review
Pune, Pune District, Maharashtra, India
 शिवपुत्र सौरभ भागवत on Jan 10, 2019
I'm complaining about my monthly bills half time they keep my sim card bloked and the day of bill they send bills on phone with other charges 50rs. I was cheated by someone else with postpaid number. The boy said us 199 will be the plan and u wont get bill more than that thats why we bought that sim cards now we are getting to much bills more than 450 rs bills we are students we can't pay this much of bill and the may problem is we can't even deactivate our sim cards because customer care executives are saying your number is gold number younhave to pay 500 rs if this number charges 500 why that boy gave us this sim card for free just everyone is doing fraud here idea is just making peoples chutiya
Complaint marked as Resolved Feb 13, 2019

Complaint Status


[Jan 10, 2019] Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Idea Cellular Customer Care's response, Jan 13, 2019
Dear Customer,

As per our recent communication, please provide us with some information about your concern like executive name and number, so that we can assist you further. 

Regards,
Prajakta
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    Idea Cellular - unauthorized bills