[Resolved] Idea Cellular — Unbilled billing usage detail

Ranjan nandanwade

from Bengaluru, Karnataka

Address:	560066
Website:	[email protected]

I am using idia postpaid service number [protected] my plan is 349 unlimited local and std my current bill 306.00
But my unbilled usege showing 705 rupees
I am call customers care but no any budy response my billing detail.
I using this number only incoming calls but anbilled amount showings 705 rupees
My date 16th to 15th but 11 days unbiled usege showing 705 rupees i not paying thise amount.
I am paying only 349 with service tax

Ranjan nandanwade

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May 12, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2017

Idea Cellular Customer Care's response Hi Ranjan,

We regret the trouble with your Idea mobile bill. We'll get in touch with you soon with assistance. You can also call 198 from your Idea mobile for further assistance.

Regards,
Abhi

Verified Support

Mar 29, 2017

Idea Cellular Customer Care's response Hi Ranjan,

We were unable to get in touch on the number given by you, please provide a date and time more convenient to you for us to have your issue resolved.

Regards,
Abhi

Mar 31, 2017

Updated by Ranjan nandanwade Till not resolve my billing problem.
I call to customers care but not understand my problem and not given billing detail.
Again my unbilled amount raised in 50 rupees total my unbill is 755 rupees but I using out going call this number

Mar 31, 2017

Updated by Ranjan nandanwade I request 2 times not any replay and any call.
I am pay only 349 with tax