[Resolved]  Idea Cellular — unfair incoming charges by idea on mobile no. [protected]

I, vijay valmik jadhav mob. No. [protected] received call from idea on 17/08/2019 at 14.29 from mob. No.[protected] when i accept the call quiz start when i hear the quiz i disconnect the call and i received the message of deducting rs. 3.00 from my mobile balance after that i complaint about this to customer care and trai helpline but they says it is correct deduction. I contact them several times and ask for proof whether i response to the quiz but of no use they are firm on their charges is it legal now when i try to open history of incoming calls and message the call and message is vanish from screen. I am using mobile since last 20 years and not greedy to take part in these kind of quiz. There is not matter of merely rs.3.00 but in one day they can call lakhs of people and cheat in this way. I request you to kindly ask them to give proof or refund my balance.
Hope you will do the need full
Vijay jadhav