[Resolved] Idea Cellular — unintended cricket news from 51998

ranjithvk

from Bengaluru, Karnataka

Address:

560047

I received cricket news twice and got rs.3 cut from my account each time without me knowing. When i get the message regarding the news that's when i realise money was deducted from my account.

Can you look into this asap before all the money gets deducted by your company through ways that the consumer is unaware of? This really annoys when i am sure that i never subscribe any news related to cricket.

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Jan 4, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.

Regards,
Lakshmi

Dec 10, 2018

Updated by ranjithvk Here is my phone number that is having this issue - [protected]

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Comments

Besto Babu

from Kodungallur, Kerala

Sir,
In my number [protected] unable to receive any messages from others friends, banks etc.

Idea Cellular Customer Care's response, Dec 8, 2018

Verified Support

Dear Customer,

As per our recent communication, you've confirmed that your concern with regards to SMS connectivity has been resolved. Hence, the case has been closed.

Regards,
Lakshmi

sadhna devi

from Lucknow, Uttar Pradesh

Dear sir,
I my idea no outgoing calls are stopped I recharged it but still it is no working please tell me how to solve this issue.

Idea Cellular Customer Care's response, Dec 4, 2018

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.

Regards,
Lakshmi