[Resolved] Idea Cellular — unlimited calling packs are not unlimited (they are limited)

vivek2210

from Amli, Dadra and Nagar Haveli

Address:

Pune, Maharashtra, 411028

Idea is fooling it's customer by saying that they are providing unlimited calling packs in rs. 198/199
But actually it has a weekly limit of 1000 mins and 250 mins daily.
They should not use such misleading words (Unlimited) to retain customers.

I am not happy with idea services.
Birla's and idea are looting the nation, they are the white collar thief.

Please tell me, how to port out.

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Feb 13, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. As checked, you have received the benefits for the given recharge also we would like to inform you, that all the recharges has their different terms and conditions along with them. For further assistance, kindly contact us on 12345 or 198.

Regards,
Lavina