[Resolved] Idea Cellular — unnecessary bill raising | |||
Respected sir I mr. Sandeep v gurukar having idea billing sim card no [protected] and [protected] from last three months i am not using both sim card and i am not satisfied with idea service unnecessary bill charged by you rs 1570 for both sim card and disturbing me by calling every day when i port my docomo card in to idea at that time your person suggested that after two month you are able to convert in to prepaid from billing but after two months when i called customer care your person said that after 120 days you convert billing to prepaid so i here by inform you that i am not going to pay last three month bill which you have raised inactive my both sim card and block it. And please dont call again i dont response. Thanks Sandeep v gurukar Was this information helpful? | |||
Mar 22, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Feb 19, 2019 Idea Cellular Customer Care's response Dear Customer, We tried reaching out to you on the given time slot. Seems you were occupied today. Also, we've informed you that there is no request found for disconnection for the mentioned number. Hence, we request you to share us the executive name and number on which you have contacted in order to assist you further. Regards, Prajakta | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Lakshmi