[Resolved]  Idea Cellular — unsuccessful recharge, amount deducted

Amount of Rs. 459 has been deducted from my account when I recharged for unlimited call pack of Rs 459 through patym at 12: 03 am on 30 October.
I have attached copy of successful recharge through Paytm.
I am unable to call through my idea number.
Please solve my issue ASAP
Or refund the amount.
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Sep 30, 2018
Complaint marked as Resolved 
.
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 02, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per our communication, you've confirmed that your concern regarding recharge has been resolved. Hence, the case has been closed. 

Regards,
Prajakta
Complaint comments 

Comments

Plz block my idea no.[protected] this number use a other person
so i want to block that number in this time.
Idea Cellular Customer Care's response, Oct 2, 2018
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your alternate contact number to assist you further. or else you can visit idea store for the same.

Regards,
Prajakta

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