[Resolved] Idea Cellular — Untold expenses, deceiving customers, horrendous service | |||||
I am a customer of Idea since last 5 years. I was using the !399 plan. On 15th March, I received a call from Idea about new plan of 499. It was an automated call, it explained about the plan & asked, if need to activate the plan, press 1. I did. Now the bill is generated and I am charged extra Rs.2230 on proration basis. My Mob no - [protected] Horrendous service by idea Was this information helpful? | |||||
May 22, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Apr 19, 2017 Idea Cellular Customer Care's response Dear Vikrant, We have noted your contact details. Please give us some time so that we can get in touch with you and discuss your concern. Regards, Vicky Verified Support Apr 21, 2017 Idea Cellular Customer Care's response Dear Vikrant, As per your telecon with our customer service associate on 20th April 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Shruti | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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