[Resolved]  Idea Cellular — upc cannot be generated continues

I have been using idea for a long period of time years and i want to port out to another network, as idea internet speed and network coverage is very poor. I have been trying to get the upc code since 14 days and i'm getting a message that says: "upc cannot be generated as the mobile number is not configured. Please contact your service provider for further assistance."

I've also contacted the idea customer care many times regarding this issue for which they said this obviously didn't happen. On another call they said it's an issue with trai and would be resolved after 19th jan. Then they told that will be resolved after 24th jan. But there's no progress with the issue.

-vivek patil
[protected]
Maharashtra
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Mar 4, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2020
Idea Cellular Customer Care's response
Dear Customer,

As per our record, we've informed you that the request was raised for the mobile number portability towards the mentioned number and the same has been completed successfully.

Regards,
Prajakta
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