[Resolved] Idea Cellular — upc code not generate

Indravijaysinh Gohil

Address:

380015

I have already paid the bill.i m trying to get upc code since last 7 days. Still i haven’t received it.I even visited the idea store at anand city And at Ahmedabad Satellite.They both are having no idea about the issue.Is this the way to treat a coustmer.I complained on 198 also.They say its system error try after 48hrs.but it stil doesn’t work.The bill date is 15th .they are taking unnecessary time.the idea store have no idea about it.The give no Satisfied reply.

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Apr 5, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2020

Idea Cellular Customer Care's response Dear Customer,

We established the call to you on your provided contact number, but the same was disconnected. However, to help you better in this issue, we need to establish the call to you. Hence, we request you to provide us your convenient time to connect with you and we'll be happy to assist. Also, you can contact with us on 12345 or 198 for any further assistance.

Regards,
Prajakta

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Comments

Sudharsan G

My idea mobile number is [protected].
It is showing emergency calls only and i am also getting...very worst customer care not response ...

Idea Cellular Customer Care's response, Feb 25, 2020

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta

Ziaulhaqueamu

Hi Sir,

My name is Ziaul, My Phone was stolen on 13/02/2020 at around 7 PM.

Please deactivate this no [protected].

Thanks

Idea Cellular Customer Care's response, Feb 25, 2020

Verified Support

Dear Customer,

As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198.

Regards,
Prajakta