[Resolved] Idea Cellular — upc no. not sending to mobile

Srinivasa N D

from Bantval, Karnataka

Address:

562109

As i have network issue which is i present located in my area. So i'm going to port to some other network every time i do port msg, amount will be deduct, but upc no. Not sending to me... This is many time repeated and also i contact customer care service also, there response not to satisfy to me. They telling upc no scented, but all msg coming related you are generated upc, do go other network, but upc not sending. Because of the this i'm frustrated...

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Aug 6, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist, along with your alternate contact number to assist you further.

Regards,
Lavina

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Comments

kashyap twinkle

from Patna, Bihar

There is a unavoidable network issues with this network, I m feed up this this daily network problems. I really had a bad experience with IDEA., I have bought a data plan with IDEA but it's of no use as I don't get good speed, it only goes up to 4kb/s, very disappointing . May be I'll not recommend idea to anyone and I'll also port my no.thats all

Idea Cellular Customer Care's response, Jul 5, 2018

Verified Support

Dear Customer,

Apologies for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist, along with your alternate contact number to assist you further.

Regards,
Lavina

Paritosh Shelar

from Nagpur, Maharashtra

I want to port my Docomo no into idea..So I m going into idea store which is located in Karvenagar..There is no any person who is attending me. I m waiting around 45 minutes.very bad service and not want to port no in idea..Very bad service.. Shame

Idea Cellular Customer Care's response, Jul 23, 2018

Verified Support

Dear Customer,

Apologies for the inconvenience caused. Kindly share your contact number along with idea store address with pincode and landmark where you have visited to assist you further.

Regards,
Neha