[Resolved] Idea Cellular — value added service activated unnecessarily

Dhananjaypanchal1451990

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411038

I have been charged for value added service of blue lima, i have no idea what it is and balance of rs 35 every week from 21st june 2017. I am very surprised to see this vas and why did it get active and why did it allow to deduct balance until i confirmed through message or anything.

This is sheer loot of customer, can you please raise to make them pay for this?

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Aug 29, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2017

Idea Cellular Customer Care's response Dear Customer,
As details checked, your concern regards to VAS is discussed and resolution is communicated. For any further assistance you can write us back at [protected]@idea.adityabirla.com or can call us on 12345 or 198.
Regards,
Rajat.