[Resolved] Idea Cellular — very bad response

[email protected]

from Tharad, Gujarat

Address:

Gandhinagar, Gujarat, 382007

Dear sir i am under corporate cug plan for so many years with idea with five active numbers. Few days back i went at sky communication to convert my two postpaid connection to prepaid. Idea executive told me terms and condition so i have changed my mind to not convert in prepaid but still after two days they have disconnected my those numbers without informing me and i have visited store regarding problem but response was very poor. I have called customer care executive but still not resolved my problem. I am suffering because those are my important numbers given everywhere banks, job office etc. So do needful so others customers will not suffer like me.

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Feb 18, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the trouble caused. Please share your Idea contact number, wherein problem persist and alternate contact number. We shall get back to you at the earliest.

Regards,
Lakshmi

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Comments

Adil Shams Ansari

from Bansdih, Bihar

I recently got my reliance sim ported to idea on 29/12/2017 and still today their is no network, when i called customer care they said my sim is already got activated on 3/1/2018
but i dont have any network
i already tried to connect manually from the setting but it didnt work also

Idea Cellular Customer Care's response, Jan 18, 2018

Verified Support

Dear Customer,
Sorry for the trouble caused. Please share your Idea contact number, wherein problem persist and alternate contact number. We shall get back to you at the earliest.
Regards,
Lakshmi

Mohana28

from Gurgaon, Haryana

I've some network issue with the idea network in every 3 to 4 days.i'm using idea network since last 2 years, I'm tired of doing complaints but I [censored]e the same problem after 3 or 4 days of complaint.

Idea Cellular Customer Care's response, Jan 18, 2018

Verified Support

Dear Customer,
Sorry for the trouble caused. Please share your Idea contact number, wherein problem persist and alternate contact number. We shall get back to you at the earliest.
Regards,
Lakshmi

Sreerama Prasanna

from Kodar, Telangana

I have taken idea 4g sim four days back but till now my sim isn't still activated.I have tried calling 59059 like many times but it doesn't respond .I tired even getting recharge but it says recharge failed.I have checked even my phone settings I didn't find any mistake. Please help me with this.

Idea Cellular Customer Care's response, Jan 18, 2018

Verified Support

Dear Customer,
Sorry for the trouble caused. Please share your Idea contact number, wherein problem persist. We shall get back to you at the earliest.
Regards,
Lakshmi

Shushila rani

from Gurgaon, Haryana

Actually I want my Vodafone no incoming calls details

Idea Cellular Customer Care's response, Jan 18, 2018

Verified Support

Dear Customer,
We request you to contact your respective service provider for the same.
Regards,
Lakshmi