Idea Cellular — Wrong benefits given for 799 rs. | |||||
Hello my name is sachin, and i have been confirming about the 799rs data plan offer since a few days from the idea representatives on the idea website live chat, and they all confirmed that yes i do have that 799rs pack available, so i did the recharge while talking to the person live, and what i received was not the same benefits, i received a totally different pack, which is 3gb total data and 3000 min calls, and no daily data given thats it for 799!! I have the chat snapshots attached, plz check. Already i was about to port my number to other affordable operator, and i just asked if idea has any 2gb plan, they said yes they do, 799rs, i confirmed that from about 4 to 5 representatives, they all said yes the offer is available for my number! So i did it, and what i received is this. Was this information helpful? | |||||
Idea Cellular customer support has been notified about the posted complaint. | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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