[Resolved]  Idea Cellular — Wrong bill/plan

Address:

Indore, Madhya Pradesh, 452001

Dear sir,
This mail is to express the disapointment against the false commitment done by your executive again and again leading to huge inconvenience caused to me. And being lawyer, i would not tolerate this at all.
The new connection was taken from mr. Shekhar bhatt – corporate sales executive ([protected]) (Idea 4g-dongal rs.4500/- customer a/c number:[protected], no. [protected], my tariff plan is [protected]@650_cashback on june 25`th-2016
I purchased a wifi network connection no [protected] but very upset with wrong bill and your network since purchase date, no network coverage getting and for that i complained with your custom care department, special desk so many times. They are telling us that the person will visit your area and solve the problem, but the person is calling from the store or their office and asking us that the problem is solved??? If not then o. K. I am visiting, but still no any person is visited my area and contact me to solve the problem. I could not understand that why this type of service is giving by your company.
Idea creating wrong bill against my tariff plan and received bill of 2875.71 for the month of aug-2016 and when i complaint him for all matter they are not taking care.in sep-2016 i return the wi-fi dongle to concern executive (Shekhar bhatt) and settled all pending amount but even after regularly calling and hares me.
Kindly solve this problem as early as possible.
Thanking you
Pankaj kochar