Idea Cellular — wrong deduction by idea cellular
B-84, main road, 1st pusta, near Dr. Bhandari clinic, New Usmanpur, India
RoRohitbdwj on Nov 16, 2019
This is 2nd time when idea has deducted ₹3/- from my balance.
I've not opted for any paid value added service.
For earlier deduction i didn't file any complaint with idea because it was the matter of just ₹3/-, but now i'm making this complaint on this platform because they have done it again and will do this again in future.
And while filling complaint through idea website there is no category to choose for wrong deductions.
If there is any paid service aligned with my number other than calling, sms, internet then please deactivate the same.
[Nov 16, 2019] Idea Cellular customer support has been notified about the posted complaint.
Verified SupportIdea Cellular Customer Care's response, Nov 20, 2019
As per our recent communication, we would like to inform you that your concern has been raised under SR#[protected] is in progress and expected date for the complaint is 27/Nov/2019 & we will get back to you at the earliest.
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