[Resolved] Idea Cellular — wrong deduction by idea cellular

Rohitbdwj

from Mumbai, Maharashtra

Address:

B-84, main road, 1st pusta, near Dr. Bhandari clinic, 110053

This is 2nd time when idea has deducted ₹3/- from my balance.
I've not opted for any paid value added service.
For earlier deduction i didn't file any complaint with idea because it was the matter of just ₹3/-, but now i'm making this complaint on this platform because they have done it again and will do this again in future.
And while filling complaint through idea website there is no category to choose for wrong deductions.
If there is any paid service aligned with my number other than calling, sms, internet then please deactivate the same.
Thanks

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Dec 22, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we would like to inform you that your concern has been raised under SR#[protected] is in progress and expected date for the complaint is 27/Nov/2019 & we will get back to you at the earliest.

Regards,
Aarti