[Resolved]  Idea Cellular — wrong info about validity

I have a prepaid Idea mobile number. These days to earn more profits all mobile operators have introduced Rs 35 recharge minimum to keep the phone active.

I came across Rs 100 recharge option for Idea prepaid. It however said Plan details as Talktime Rs 100 Validity No validity.
This is misleading. It may give an impression to buyers that there's no validity to the plan.
Yet it's still only valid for 28 days. I got it confirmed after calling Idea customer care.
In a thin voice the representative said that there's no validity on talktime, which is again misleading.
This way Idea will get more subscribers in a short time and later they will realize that they have made a mistake by buying this plan.
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Jul 16, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2019
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta
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