[Resolved] Idea Cellular — wrong number recharged | |||
I have accidentally recharged a wrong number ([protected]) of ([protected]) on 16-jan-2018 from paytm prepaid recharge service. I am looking forward to receive a help regarding refund on this transaction as i already recharge on the correct number. Refrence no: hr[protected] I have attached the screenshot of the recharge details and provided the reference number as given by your operator. Atir umar Ph. [protected] Was this information helpful? | |||
Aug 22, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jul 22, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. We tried reaching you on your provided contact number, but couldn't get through. Hence, we request you to share us your alternate contact number along with your convenient date & time to contact you for your concern. Regards, Neha | |||
 2 Comments | |||
Comments
My rental is 199 plan still got a bill of 356
Idea Cellular Customer Care's response, Jul 22, 2018
Verified Support
Dear Customer,
Apologies for the inconvenience caused. Kindly share your idea contact number in which the issue is persisting to assist you further.
Regards,
Neha
Apologies for the inconvenience caused. Kindly share your idea contact number in which the issue is persisting to assist you further.
Regards,
Neha
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I using idea sim card no. [protected], please I want incoming & outgoing call details in my email Id. Mob No :- [protected] Email Id :- rohit.[protected]@gmail.com
Thanks & Regards
Popat jadhav
We would like to inform you, that to get the call details for the Idea contact number you can mark an e-mail on [email protected] or else you can send a SMS to get the invoice with the complete details that is for EBILL- EBILL<space>MONTH e.g: EBILL<space>JAN and send it to 12345. If in case your e-mail id is not registered with us we request you to first register your e-mail id by following these steps i.e. send EMAILID<space>e-mail address to 12345. For example EMAILID<space>xyz@gmail.com. Also, you can register your e-mail id via My Idea App/ Web. However, we are sorry to inform you that we'll be unable to provide you the incoming call details. As only chargeable transactions can be tracked by the operators. For further clarification, kindly contact us on 198 or 12345.
Regards,
Neha