[Resolved] Idea Cellular — wrong recharge reversal not done

[Resolved] Idea Cellular — wrong recharge reversal not done

D Devanshi16 from Mumbai, Maharashtra

I made a recharge of ₹1000 from my paytm account to a number but due to a difference in 1 digit of the number, the transaction took place to a wrong number. I searched in quora and the answer showed it is possible to get the money back. But when i contacted the the idea company customer care immediately refused to do anything. How can i get my money back? Was this information helpful? No (0) Yes (0)
Jul 27, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jun 25, 2018 Idea Cellular Customer Care's response Dear Customer, We're sorry to hear, that we request you to provide us your Idea contact number along with the other contact number on which you've done the recharge to assist you further. Regards, Lavina Jul 02, 2018 Updated by Devanshi16 The number on which the recharge was done is this - [protected] The number on which the recharge was supposed to be done is this - [protected] Thank you. Jul 02, 2018 Updated by Devanshi16 This is my number, if any contact is to be done do it on this- [protected] Jul 06, 2018 Updated by Devanshi16 Hello? Any response please? Jul 19, 2018 Updated by Devanshi16 There's no assistance at all. Jul 31, 2018 Updated by Devanshi16 No it's not resolved.
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