[Resolved]  Idea Cellular — wrongly balance debit agaist 5/- internet charges

Address:

Udham Singh Nagar, Uttarakhand

Dear Sir, I have been used mobile no. [protected] regarding this number i have charge 5/- Internet for 1 day through ussd code. that time was my balance a/c. Rs. 46.00 approx. but next day early in morning my balance only Rs. 13.56 why. Under ussd code I have see that scheme was for a one day I have charge net by 8 or 9 pm approx so this is for 24 hrs it means that it plan over on next day 8 or 9 PM. I have surprised for my balance its only by rs. 13.56. So please kindly waiver my balance of Rs. 28 or 29.00 approx.My balance should be after deduction Rs. 46-5=41 but this time my balance rs. 13.56. difference amount my waiver amount. Saurabh Bisaria [protected]