Idea — Charging and deducting money without consent

Website:www.ideacellular.com

I got two messages from idea that they have deducted Rs 15 and after that Rs 10 from my mobile which is without my consent. I have called their customer care and mailed them but still no response. They are charging me for the thing which i have not done. Please give my money back.
Please add Rs 25 back to my mobile. I have called their customer care so many time but still no response.
My idea number : [protected].
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    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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