[Resolved]  Idea — idea

Address:Hyderabad, Andhra Pradesh, 500044

I am user of idea since past 1year. I have never come across such a bad experience. I donno whats happening with these idea people.! I already gave a complaint regarding network isssue.! Since past 10 days i am continuously facing this.! Sometimes it show 4g volte sometimes there will bo no signal sometimes it will be h or h+.! But still signal strength will be 4 or 5 bars.! How can someone be so irresponsible inspite of me giving so many complaints.? May be taking money from customers promptly fr wat its not providing is only major thing that idea cellular can do.!! I donno if this still continues i shall port into some other network.! The funny thing is inspite of me giving a complaint from that day onwards im facing more issue.!!
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Mar 19, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2019
Idea Cellular Customer Care's response
Dear Customer,

As per our recent communication, we informed you that to activate VoLTE service you need to send SMS to 12345 as ACT VoLTE. For further assistance, kindly contact us on 12345 or 198.   

Regards,
Prajakta
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