[Resolved] Idea — idea cellular unable (blocked) to send port message to 1900

 
1 Review
India
 Venkat1990 on Nov 13, 2019
I tried to send port message to 1900 from my idea number by using port format (Port 809xxxxxxx). How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. I have talked to idea customer care who repeatedly states that they couldn't find any reasons why port messages wouldn't be delivered.
Complaint marked as Resolved Nov 18, 2019
Idea service providers didn't reached me till now and i resolved it by approaching others.

Complaint Status


[Nov 13, 2019] Idea Cellular customer support has been notified about the posted complaint.
Updated by Venkat1990, Nov 18, 2019
Idea service providers didn't reached me till now and i resolved it by approaching others.
Verified Support
Idea Cellular Customer Care's response, Nov 20, 2019
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Aarti
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    Idea - idea cellular unable (blocked) to send port message to 1900