[Resolved]  Idea — idea cellular unable (blocked) to send port message to 1900

I tried to send port message to 1900 from my idea number by using port format (Port 809xxxxxxx). How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. I have talked to idea customer care who repeatedly states that they couldn't find any reasons why port messages wouldn't be delivered.
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Nov 18, 2019
Complaint marked as Resolved 
Idea service providers didn't reached me till now and i resolved it by approaching others.
Idea Cellular customer support has been notified about the posted complaint.
Nov 18, 2019
Updated by Venkat1990
Idea service providers didn't reached me till now and i resolved it by approaching others.
Verified Support
Nov 20, 2019
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Aarti
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