[Resolved] Idea Money — fraud transaction on my credit card | |||||
Hello sir I am niharika from patna. I have received a phone call fraud citi bank asking me to adjust the rewards points rs. 4700/- to the next payment she told me my card number so i agreed. Then she ask for the otp which i received in the sms, after that 4 transactions of rs. 4700 each took place. For the fraud transcation, she used my citi bank credit card. Merchant is idea money mumbai. Below are the fraud transaction (Narration & debited amount taken from account statement) on my credit card on 21st september 2017. 1. Idea cell - billdesk ideamoney mumbai – rs. 4, 700.00 2. Idea cell - billdesk ideamoney mumbai – rs. 4, 700.00 3. Idea cell - billdesk ideamoney mumbai – rs. 4, 700.00 4. Idea cell - billdesk ideamoney mumbai – rs. 4, 700.00 I got call from [protected]. Please take severe action against the people who did this and reverse the amount back to my account immediately.. I have enclosed screenshots for those transaction. Was this information helpful? | |||||
Nov 2, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 30, 2017 Idea Cellular Customer Care's response Dear Customer, We request you not to share or confirm any bank details with anyone. Please contact [protected] for Idea Money services and complaints if any. Regards, Lakshmi. | |||||
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