[Resolved]  Idea Money — idea money cheating

[protected] idea money account number has miss guided me and cheated me, deduct 400 from my credit card telling me some thing different to recover one of payment from shine.com of 5406 rupees.

Please contact me and take action on this idea money account.

Idea money should take care of these type of account who are cheating regularly some one daily... Honest people are suffering because of these cheaters... Close there account.
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Jan 25, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Dec 04, 2017
Updated by gouam
From shine side i am not satisfy with service and other facility
so i am not interested to continue the service with you,
So please refund my rest amount as soon as possible
Verified Support
Dec 25, 2017
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the trouble caused. We request to contact [protected], [protected] for Idea Money services and complaints if any. We suggest to take the help of legal authorities. Kindly file a FIR against the same.

Regards,
Neha
Complaint comments 

Comments

Dear sir
I using idea sim card no. [protected], please I want incoming & outgoing call details in my email Id.
[protected]@gmail.com

Idea Cellular Customer Care's response, Dec 25, 2017
Verified Support
Dear Customer,

We would like to inform you that you can choose to get your incoming and outgoing call details by availing ebill. For the same, SMS to be send from your idea contact number in the format of EBILL < Space> MONTH to 12345. For Eg: EBILL <space> JAN. Also you can get ebill by registering mail id with us, kindly send EMAILID<space> your mail id and send it to 12345.After updation of emial address, you can mail us at [email protected] mentioning the month/ duration for which bill is required.

Regards,
Neha

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