[Resolved] Idea Money — Idea money fraud transaction on my debit card. | |
Dear team I had received a call from [protected] on 1.20pm (Dated 21.2.2017), where she said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back. I gave the card number and she asked the cvv & otp when i checked the sms completely till the transaction done. After she told me within 2 days the reward points will credit in your card. After 2 days later (23.2.2017) i checked & the amount of rs.21046 debited in my card. I checked with bank, they told the amount transaction done in some other merchant, immediately i blocked my card with help of bank executive. I tried to contact that person but they are not picking calls. Please request you to help me on this matter to get back the amount. Card details : Icici bank Inr 4, 614.00 info. Vin*ideamoney on[protected]:24:47 Inr 4, 625.00 info. Vin*ideamoney on[protected]:25:19 Inr 4, 625.00 info. Vin*ideamoney on[protected]:26:15 Inr 4, 682.00 info. Vin*ideamoney on[protected]:27:24 Inr 2, 500.00 info. Vin*mpesa on[protected]:30:46 Please kindly do the needful. Was this information helpful? | |
May 10, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Feb 23, 2017 Idea Cellular Customer Care's response Hi Rekha, We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly. Regards, Suhas Verified Support Feb 24, 2017 Idea Cellular Customer Care's response Hi Rekha, As per your telecon with our customer service associate, you can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com. Regards, Vicky | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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This is to report an urgent case of fraud transaction done multiple times from debit and credit card on 02/02/2018 around 11.30 AM.
There are four transactions done for amount 4996/- each on debit card and three transactions done for amount 4996/- each in my credit card.
KINDLY DO NOT GO AHEAD WITH ANY TRANSACTION. PLEASE STOP ALL THE TRANSACTION.
The details of the merchant are as follows : IDEA MONEY MU
I have also filed an FIR with Bangalore Cyber Crime police station. FIR No.0294/2018 is registered in Cyber Crime Police Station. Your GSC No. is PO[protected] Courtesy:Police Computer Wing.
The reference no for transaction done on my debit card is as follows:
[protected],[protected],[protected],[protected].
I give my consent to reverse the above transaction if possible. The above is a fraudulent transaction.
I am unable to track on credit card transaction on the statement. But please hold all the unsettled amount.
Request the team to acknowledge this email on receiving.
I hope the bank helps me to recover the lost amount.
Thanks,
Shweta