[Resolved] Idea Money — mobile recharge

Shiva Kumar Pathipaka

from Vijayawada, Andhra Pradesh

Address:	Belgaum, Karnataka
Website:	My idea mobile recharge &bill payment

Idid mobile recharge from idea mobile recharge
I chosed upi transaction it asked to enter vpa
I entered I have msg from [protected]@icici
I have payed 499 to [protected]@icici it from phonepe done transaction completed successfully
but recharge is not done
I want my money to re back
My transaction I'd ICIea177d8c6e3f4f43878d286cffc8e610

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Jan 28, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2017

Idea Cellular Customer Care's response Dear Customer,

Apology for the trouble caused. As checked, the recharge amount is not reflecting in our system. So requesting you to wait till 7 working days meanwhile kindly contact your bank for the same. If you face any issues post 7 working days, kindly get back to us.

Verified Support

Dec 28, 2017

Idea Cellular Customer Care's response Regards, Neha

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Comments

Manimai@6285

from Eluru, Andhra Pradesh

I tried to send mail regarding my call history on my idea mobile number so many times but there is no related link at www.ideacellular.com. I contacted customer executives but no use. They are saying the same website to send mail. So please explain me in detail how to send mail to get my call data. Please kindly consider my request. Thank you.

Himanshubhangi

from Savantvadi, Maharashtra

Hi team, Please help me in converting my idea postpaid connection to prepaid... I am trying for the same since last 3 months but didn't get any support from various customer care centers. My name is Himanshu Barapatre and mobile number is [protected].

I need this help urgently.

Regards