[Resolved]  Idea Money — Payment not received in bank transfer throuhg neft

Website:

care.ideamoney.in

Sir, I am the Wallet Holder of No. [protected] from that I transfer my money of Rs. 2000 through NEFT on 3rd January but that amount yet not deposited in my Bank Account.
I contact with Customer Care officials many times but they told the transaction was successfull and they told to talk with Bank Officials. I contact with the Bank Manager also they told that I Return Your NEFT amount of Rs. 2000 to Idea Money due to incomplete Name and they give me a written letter of Return NEFT Amount with Ref. No CMS[protected].
I complaint Two times in Idea Money Customer Care centre with Complaint No. 572612 but they are not find my problems solution.
So please take action against this problem and sort out my problem as early as possible.
NAME MUKESH TELANI DOB 2nd June 1971 Mother's Name Mohini

NEFT From Idea Money to Nav Jeevan Co-operative Bank IFSC Code ICIC00NVJVN.