[Resolved] Idea Money — Unable to use My money of about 460 RS is with idea money wallet

dandsilva

from Ahmedabad, Gujarat

Address:

600119

Hi

I was using idea mobile number 95000695 and after disconnecting this idea number an amount of more than 460 rs retained in my idea wallet and am unable to use this money. Kindly refund this money back to my bank account or advtise me how can I utilize this money. I am not able to login with the user ID and password also.

My contact number-[protected]

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Jan 15, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2016

Idea Cellular Customer Care's response Hi,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Regards,
Esther

Verified Support

Dec 14, 2016

Idea Cellular Customer Care's response Hi,

We regret the inconvenience caused please provide us your alternate number and inform us the convenient date and time to contact you and have your issue resolved.

Regards,
Esther