[Resolved]  Idea Network — network issue

Address:422210

Idea service ltd. Is charging 4g connection rates and providing service which is not even comparable to 2g service.
This in turns forfeit the right of consumers of getting services for which they have paid. Idea is pprtraiying like providing 4g services but speed is not adequate and not matching with 4g speed, and again since 2 days it is not even showing 4g mark on mobile.
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Aug 1, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lavina
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    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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