[Resolved] Idea — refund wrong recharge balance

Yash12

from Jaitaran, Rajasthan

Address:

Alwar, Rajasthan, 301001

Hlo sir maine ek rechrge kya tha paytm se [protected] (idea) 119 ruppe ka
jisme 28 days tk all local std mobile call free tha
sir yeh recharge wrong number pr ho gya h aap se request h ki mujhe yeh recharge [protected] pr kr dijiye
mujhe refund nhi chiye bs iss rechrge ko [protected] (idea) pr kr dijye plz sir aap se request h ki mere complain ko jarur smje honge
plz sir mujhe aapke emplooye ne mna kr diya h pr aap se request h ki mujhe jarur refund milega
'
oprator reference number - RJ[protected]

WRONG NUMBER - [protected] ( IDEA )

CORRECT MOB NUMBER - [protected] ( IDEA )

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Dec 12, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our communication, we've informed you that once the recharge is credited in the account we'll be unable to reverse the same.

Regards,
Prajakta

Nov 11, 2018

Updated by Yash12 Mere to paise cut ho chuke h aapse only plan ko rolback krne ko he to bol rha hu
Sir aap se request h plz aap concern authorities tk mere complain ko send kijiye m unse baat krna chahta hu
119 ruppe ka punshiment kon lega sir plz sir aap se request h paytm bhi bol rha h plz aap idea esa kr skta h maine unko bhi mail send kiya tha vo bol rhe h ki idea esa kr skta h
Plz sir aap mujhe refund mt kijye only correct number pr plan daal dijye h bs
Sir maine other network pr bhi kya hua h aap to sidhe he mna kr rhe h ho
Aap se request h ki plz rollback kijye