[Resolved]  IDFC Bank — amount deducted from my account

Address:Gurgaon, Haryana, 122001

Hi
I was trying to take money out of my account which dint went by and amount got deducted on wed26th dec.
2858095 is my reference no of complaint. I was told tat is of 7 days.
I don't see any sign of money.
And whenever i call u guys have the same answer sir don't worry we will take care. I mean what the hell is the problem in returning my money to my own account. Its the worst service with any bank till now. Everyone is putting you in a loop whenever u call and at the end comes the same answer.
Don't worry sir
??
Is this the service you provide to your customers. Whenver we call the agent says sir i have escalated the issue. Your account is safe. Your money is safe.
If i had to keep my money safe i'd open fd account.
No answers are given correctly and directly. They are always trying to sugar-coat every possible thing, even their own faults.
Because of this i have already ruined my new year celebration. And moreover i don't think you guys will do something extra for me... Which i don't want
Just reverse my amount back that's it.
And stop fooling your existing customers in order to cater newer customers.
It's already been a hide and seek game for me with your reps from last 3 days.
I want the resolution as early as possible.. I have had enough.
Give me mybmoney back so that i can shut off my account along with three other people's account back my home. And i would not carry a good name for the company furter.
Worst service and customer troubling bank this is.
Was this information helpful?
No (0)
Yes (0)
Feb 8, 2019
Complaint marked as Resolved 
IDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2019
IDFC Bank Customer Care's response
Reversal will be processed in the account by 4th Jan, 2019
Complaint comments 

Comments

Hi,
I have been transacted with 1700/- on 4th Jan 2019 but the amount was reverted. But the reverted amount is not reflecting in my account. Its been more than 10 working days.

I even called customer care but no one picks the call.

Name: Pranali Patade
email:[protected]@hexaware.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    1211
    Pending
    0
    Resolved
    417
    IDFC Bank Address
    8th Floor, Building No. 1, Mindspace, Gigaplex, Plot No. IT. 5, MIDC Knowledge Park, Airoli West, Thane, Maharashtra, India - 400708
    View all IDFC Bank contact information