[Resolved]  IDFC Bank — Bank Collection Agent - Torture with WRONG DATA

I have paid August 2022 TW loan, and Sept 2022 is due, for that 16th Sept 2022 Collection Agents Called my Reference people tortured by shouted inappropriately. Mobile No[protected], [protected]

On 27th Sep 2022, Evening 1845 Hrs, one Collection Agent from IDFC Went to my home shouted, called me told that he came for BIKE RECOVERY THERE IS TWO MONTHS DUE . I asked him ID Card and whom you asked to insist SENT FOR RECOVERY, HE[protected] SHOUTED BADLY AND I ASKED WHERE THE AMOUNT I WAS PAID FOR LAST MONTH DUE AND SHOUTED OVER PHONE.

He also told that he finished DRA and because of that he came. IS DRA CAN COME FOR RECOVERY AT ANY TIME ROUND THE CLOCK?
OR IDFC Manager sent him with wrong data.?

I asked him WHO IS FOOL HERE? WHETHER AM I OR IDFC OR YOUR MANAGEMENT?

TORTUES OF RECOVERY AGENTS ARE BECAME VERY RIDICULOUS NOWADAYS AND THIS TWO WHEELER LOAN IS SECURED LOAN.

NEED JUSTICE.
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Dec 23, 2022
Complaint marked as Resolved 
RESOLVED
IDFC Bank customer support has been notified about the posted complaint.
Oct 19, 2022
Updated by baranidharan
This is second EMI skipped and informed through customer care to pay asap.

I am ready to all dues with Charges and EMI.

Then what is the purpose of levying Charges?

But the Collection Agent[protected] asking me to SURRENDER BIKE IMMEDIATELY and told he has given me time to pay. Is this way IDFC taught to collection agents behave like this.

Very much frustrated and mentally tortured by him.
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