IDFC Bank — charging the interest for personal loan from the loan approved date

Address:Hyderabad, Hyderabad, Telangana, 500032

Hi,

I have taken the personal loan of 20L from IDFC bank. They have sent an email that money has disbursed on 1-feb-2019, but they gave me the DD only after 15 days. I raised a complaint to customer care several times and sent email also. Initially they acknowledged that they will take care and arrange the call from manager. last 1 month they are not responding to email, and their customer care number is not connecting. Today luckily i got connected to the customer service and the representative saying I'm luck that I'm paying only for 15 days of additional interest but there are customers who are paying interest for a months also.

More than paying the additional interest I'm really frustrated with this response from the bank. This is the worst ever bank i have interacter so far in my life. I request if any one from IDFC bank officer came to read this complaint would take necessary action against both the rep and the refund of overcharge.

My Laon Account Numer: [protected]
Service Request number :[protected]no response for more than 3 months)
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IDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 24, 2019
IDFC Bank Customer Care's response
Dear Sir, we regret the inconvenience caused. We request you to write to us at social.[protected]@idfcfirstbank.com with your contact number to address your concern.
Jun 04, 2020
Updated by Mathiyazhagan Ayyamperumal
I have written so many emails, but no action has been taken so far
Complaint comments 

Comments

Dear sir/mam
My lan number 21649498
I have account in balance but not deduct emi in my account I humbly request you to please wavered my bounced charge 472

Regards...
Mehul kachvala
[protected]

Mehul Kachvala's reply, Jun 6, 2019
Please give the revert and proper guideline sacrifice me
Dear sir,
I purchased two voucher of amount Rs-14000/-
on 17th June but i havent received the voucher code yet.
how much time it takes, when would i get my voucher code so that i can purchase the item.
One more thing please provide email id or contact number so that i can ask about progress of voucher code.

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