[Resolved]  IDFC Bank — double deduction of fastag e toll

Address:91

While travelling pune-mumbai through express way (Mh03f2819) double deduction of fastag collected at pune toll naka as well as khalapur toll naka of rs. 173/- (2 times)

The details as below:

Transaction date time transaction no debit amt
09/02/2020 17:53 0100000980439097630393 173
09/02/2020 19:02 0100000980468234223230 173

Requesting to refund rs. 173/- asap
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May 28, 2020
Complaint marked as Resolved 
IDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2020
IDFC Bank Customer Care's response
Dear Sir,
For Fastag related issues, you may write to us at [protected]@IDFCFIRSTBANK.COM or call us at[protected]. Our customer service team will be happy to assist you.
Team IDFC FIRST Bank.
Verified Support
Feb 18, 2020
IDFC Bank Customer Care's response
Dear Sir,
We regret the inconvenience caused to you. We request you to write to us at social.[protected]@idfcfirstbank.com along with your contact details or you may reach us at[protected]. Our customer service team will get in touch with you at the earliest to assist you.
Team IDFC FIRST Bank
Verified Support
Feb 24, 2020
IDFC Bank Customer Care's response
Dear Sir,
We regret the inconvenience caused to you. We request you to write to us at social.[protected]@idfcfirstbank.com along with your contact details or you may reach us at[protected]. Our customer service team will get in touch with you at the earliest to assist you.
Team IDFC FIRST Bank
Complaint comments 

Comments

Sir, I am using fast tag of IDFC FIRST BANK for my vehicle HR17A6588 My fast tag account user got expired, Now I want recharge the account but message appears as user got expired . My ID is 403755.Rajbir. please active my account

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