IDFC Bank — EMI is increased

Hello,

Please note that the autodebit did not happen for the scheduled EMI and when I called customer care on the same day then he told please waut till 6-8th November it will get autodeducted and if not then follow the link sent to you.

Today I am calling customer care since 10:00 am but nobody is responding and I see that my EMI amount has been increased by INR 1000 showing as late fees.
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