[Resolved] IDFC Bank — emis not debited and bouncing charges added to account | |
I have been in conversation with you since 5th january 2020 and have spoken to your call centres as the emis were not debited on 2nd january 2020 eventhough i had sufficient balance in my account to pay off the emis. I have shared the bank statement for the same. But due to your system gliche the emis were not debited. I have paid the emis on all the 3 loan accounts online through your payment portal yesterday ie.16/01/2020. As discussed earlier, kindly remove the bouncing charges from all my 3 accounts and provide noc for the consumer loan accounts. I do not want my cibil score to be hampered. Loan account numbers are 23349168, 23315301 and 18436031. Was this information helpful? | |
Jun 2, 2020 Complaint marked as Resolved IDFC Bank customer support has been notified about the posted complaint. Verified Support Jan 18, 2020 IDFC Bank Customer Care's response Dear Sir, We regret the inconvenience caused to you. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com with your concern. Our team will get in touch with you at the earliest Team IDFC FIRST Bank. | |
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