[Resolved]  IDFC Bank — fastag recharge not working online

Address:11 th main road,Annananag, Chennai, Tamil Nadu, 600040

My car has fasatq and has credit rs 500 appi need to recharge. I have been attempting this for over a month the account gets locked or already locked. The password is so difficult to obtain and mention. Worse than a bank transaction.
Call centre not helpful
Immediately i have to recharge. We are senior citizens. Recharging should be made simple
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May 30, 2020
Complaint marked as Resolved 
Jan 25, 2020
Updated by Pillai T.N.
CAR NO TN02BJ6537
Verified Support
Jan 28, 2020
IDFC Bank Customer Care's response
Dear Sir,
We regret the inconvenience caused to you. We request you to write to us at [protected]@idfcfirstbank.com or you may reach us at[protected]. Our team will get in touch with you at the earliest to assist you.
Team IDFC FIRST Bank.
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