[Resolved]  IDFC Bank — insta credit vouchers not received

Address:5 Hanuman Colony, Fatehpura, Udaipur, Rajasthan, 313001

I was purchase a two amazon vouchers from insta credit idfc bank application.
After complete 6 days i'm not reciveing vouchers.
Loan application was complete.
No response from idfc bank.
Emi deduct date was done 2 august 2019.
Emi tencure was done 12 month.
But i am note recivieing any email any text message any call any parcel on my delivery adress.
Also attach screen shot voucher pending status.
Please solve this issue soon.
My contact number is [protected]
Email. [protected]@gmail.com
+1 photos
Was this information helpful?
No (1)
Yes (1)
Jul 1, 2019
Complaint marked as Resolved 
Recived voucher next day
IDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2019
IDFC Bank Customer Care's response
Dear Sir,

We have forwarded your details to the team and will get in touch with you to provide necessary assistance.

Regards,
Team IDFC FIRST Bank
Verified Support
Jul 03, 2019
IDFC Bank Customer Care's response
Dear Sir,

We would request you to write to us at social.[protected]@idfcfirstbank.com with your loan account details and contact number to assist you further.

Regards,
Team IDFC FIRST Bank
Verified Support
Jul 08, 2019
IDFC Bank Customer Care's response
Dear Sir,

This is with reference to your concerns regarding your loan account. We would request you to write to us at social.[protected]@idfcfirstbank.com with your contact number and loan details to assist you further. Assuring you of our best services always.

Regards,
Team IDFC FIRST Bank.
Complaint comments 

Comments

Worst bank ever never trust this bank. They are so irresponsible to make sure my money is in my account. Inspite of calling customer service for 3 times. They give [censored] excuses. I recharged for my phone. But Rs.450 got deducted from my account. But I have clarified with Airtel. IDFC lacks safety & assurance of our money. Fraudulent bank ever.
Idfc Instacred — not getting proper details

1 Review
STEM APPARELS, 7/288-E, STV NAGAR, CHETTIPALAYAM MAIN ROAD, ANGERIPALAYAM, Tiruppur, India
Sasi Kumaar on Jul 8, 2019 Mark as Resolved

I Have purchased 4 vouchers for 40, 000
and the next minute the Voucher is been successful and I have received the Message as well

It Describes that EMI calculation starts from the date we purchase and cannot cancel the Purchase

But still now I unable to know the exact status
Customer care taking too much time to connect and they are unable to speak English

I want to know when it will be delivered to me
I have purchased an amazon voucher worth rs 10000 on 15.07.2019. My loan account number is 23888525 with EMI of rs 946 for 12 months. My loan is approved but I have not received my voucher yet. The portal is showing "voucher status pending". Please send my voucher as soon as possible so that I can buy on amazon.
I was purchase a one amazon vouchers from insta credit idfc bank application.
After complete 10 days i'm not reciveing vouchers.
Loan application was complete.
No response from idfc bank.
Emi deduct date was done 2 september 2019.
Emi tencure was done 12 month.
But i am note recivieing any email any text message any call.
Also attach screen shot voucher pending status.
Please solve this issue soon.
My loan no is 24122140
loan amt 10000/-
still nt recivced Amazon voucher past 15 days

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    1211
    Pending
    0
    Resolved
    417
    IDFC Bank Address
    8th Floor, Building No. 1, Mindspace, Gigaplex, Plot No. IT. 5, MIDC Knowledge Park, Airoli West, Thane, Maharashtra, India - 400708
    View all IDFC Bank contact information