[Resolved] IDFC Bank — instacred cardless emi | |||
Hi, I have tried to know what instacred (Of capital first / idfc bank) is and suddenly i have been approved a limit of rs.10, 000/-. Though i refused to take that credit limit, no one of the bank bothered to listen to me, even after several written requests, starting from 09/09/2019 and they even deducted the first emi amount from my bank on 03/10/2019. Written several emails, even to the head of their customer service, to refund back the amount deducted and to cancel the limit assigned, but no action has been taken till date. I am even unable to use that limit to any of the online merchant outlets, they have prescribed. The toll free call centre is also not of any use. Once i had been able to connect them, but after hearing my plea, they disconnected the line and could not even connect the operator more than 100 times thereafter. However, i just want capital first - idfc first bank to cancel my instacred limit and refund me back the money (Rs.1, 786/- deducted on 03/10/2019) they have deducted as emi. Was this information helpful? | |||
May 28, 2020 Complaint marked as Resolved IDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 10, 2019 IDFC Bank Customer Care's response Dear Sir, Thank you for writing to us. This is with reference to your concern addressed to the Consumer Board regarding instacred. We are concerned about your query. We would request you to write to us at social.[protected]@idfcfirstbank.com along with your contact details to assist you further. We look forward to your support and co-operation in the interim. Assuring you best of our services. Warm regards, Team IDFC First Bank www.idfcfirstbank.com Verified Support Oct 22, 2019 IDFC Bank Customer Care's response Dear Sir, We would request you to write to us at social.[protected]@idfcfirstbank.com along with your contact details to assist you further. Regards, Team IDFC FIRST Bank | |||
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I have withdraw amount in idfc ATM... The amount has been debited but didn't despense the amount
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