IDFC Bank — sms received for a loan not taken.

Address:[email protected]

I have received an sms stating to myphone no. [protected] stating

Emi approaching! Your emi for rs.2, 00, 000.00 is due on 04/20/20 for idfc bank loan no. Xxxxx267391.
Please do keep your account suitably funded.

I have not taken any loan from idfc please check and revert.

I received an sms again on 04/05/2020 regarding the same.

I had logged a complaint with bank, but no specific reply other than a mail given a token no for complaint : [#433746]
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IDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 05, 2020
IDFC Bank Customer Care's response
Dear Sir,
We regret the inconvenience caused to you. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our team will get in touch with you at the earliest
Team IDFC FIRST Bank.
Jun 07, 2020
Updated by kiranpfrancis
Not resolved and the mail ID given for escalation don't work over and above new message sent.

Complaint comments 

Comments

again send wrong sms. why are you not able to correct your mistake

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