[Resolved]  IDFC Bank — tds and refund

Address:

400071

My complaint is on tds deducted by idfc bank ltd. I have savings account with them with customer id [protected]. During the commencement of financial year one can submit form 15h only on 2nd april 2019 or later. But this bank deduct tds for one or two days since form 15h is not submitted as on the payout date. They decline to refund the tds eventhough form 15h is submitted on the latest working day of the bank after financial closure on first april. All other banks refund the tds deducted but this bank appears to have incompetent personnel not knowing how to refund tds after deduction. It is a proven fact that tds deducted is deposited with tax authority on the 7th of the following month but still this bank decline to refund tds.

After the merger with capital first, the services have deteriorated. Mails are not responded and mostly bounce. Managed by a poor team of professional after merger.

Any mails to the bank on the refund will never be responded except stating why they deducted tds which even an illiterate will know in this country.