[Resolved]  IDFC Bank — voucher not delivered

Address:Bangalore, Karnataka, 560100

I purchased amazon vouchers for 30, 000 from idfc first through instacred on 10th may and it was to be delivered in 3 business day. It’s 10 days now and haven’t received the vouchers. Customer support at idfc first asks me to write an email to [protected]@flexmoney.in from which i got a scripted replies every time string the transaction is on hold with no reason for it even after asking for one. I am calling and writing to them every but they never help.
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Jun 7, 2019
Complaint marked as Resolved 
The team responded 15 days after the issue was resolved. Service at a snail pace
IDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 20, 2019
IDFC Bank Customer Care's response
Dear Sir,

We regret the inconvenience caused. We request you to write to us at social.[protected]@idfcfirstbank.com with your contact number to address your concern.
Complaint comments 

Comments

Hey, even I have applied for the amazon vouchers, I’m concerned now after seeing your complaint and others too on the same thing.

Please keep updating here if any update on your voucher approval.

It will be great help for me and others like me to know.

I hope you understand.

Thanks
My name is Deepak Shivaji Mhaske but on cheque book and mob app it appears Rear Admiral Deepak Shivaji Mhaske.
I verbally complaints to the Executive who has opened my saving acc in IDFC. Mr.Suraj Pandey is the executive.
Address : D/503, Srinath Heights, Dolphin Circle, Naroda, Ahmedabad - Gujarat
[protected]

A/c NO : [protected]

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