IDFC Limited — Non receipt of maturity of bonds

Address:Mumbai City, Maharashtra, 243001
Website:www.idfc.com

I invested rs. 20000/- (Rs. Twenty thousand only) in idfc limited – infra bond tranche 2 vide application no idb0360116 in february 2011. The same was opted for buy back in year 2015 and the same was confirmed by the investee that the documents have been received for buy back on 25.06.2015 and informed that the amount will be released on 22.02.2016.

However sir, the maturity amount was not released and again informed that as per guidelines the funds will be released in last week of march 2016 through mail dated 26.02.2016. However sir, the amount was not still released and the investee again informed me that amount will be credited on 06th april 2016 through mail dated 31.03.2016. But regret to note that i have not received amount till date and investee are not replying my mail and phones.

I called in investee’s office on 08.04.2016 regarding maturity amount and their executives raised a compliant no 1524260 in respect of non receipt of maturity amount, but till date the compliant is also not resolved.

Sir, i humbly request you to make process maturity amount of my bonds and remit the amount of maturity along with interest till date of payment from due date
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Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
Complaint comments 

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Hi Radha,

We regret the inconvenience caused. We have shared your concern with our team and will provide an update at the earliest.

Regards,
IDFC Team
Please submit the date by which the issue will be resolved.
Hi Radha,

The payment will be made in a day or two. For future queries or concerns please feel free to contact us on[protected].

Regards,
IDFC Team
Please provide the details of payment like as Cheque/ DD/ NEFT No, amount of maturity, amount of interest and date of payment with despatch no
As you informed me on 09.05.2016 that the payment will be made in a day or two but regret to note that on date i.e. 11.05.2016 i have not received the payment and asked you to confirm that the payment has been released and submit full detail of payment.

Please reply to the mail.
Hi Radha,

The payment has been processed through NECS. Request you to please check with your bank and confirm. For future queries or concerns please feel free to contact us on[protected].

Regards,
IDFC Team

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