Idp Ielts — i am complaining that idp is not providing me trf and not picking call directly.

I got my ielts result on 28th of december in 2017. I wanna apply for canada and i did not grt trf. Without trf i cannot apply for offer letter. I am facing several issues due to idp. Day by day i am getting late for my further studies. You will be responsible for it if i can't get trf as soon as possible. Already i wait for 5 days. I am getting too late. Also, i got less band score in writing module. I got only 5.5 and i wanna apply for rechecking. I can't apply for rechecking without trf. I will be very thankful to you if you provide me trf as soon. Already i wait for 5 days.