Idp Ielts — ielts fees deducted from, account but slot not booked

Address:

Ernakulam, Kerala, 683501

It's very disheartening to know that an organisation with such high acclaim has such a pathetic website. There are so many others reporting issues about fund being debited from the account but slot not being booked, neither is the amount refunded.

I was trying to book slot for this 28th february 2019 and rs. 12800 (Including the internet handling fee) was deducted. Apparently the page redirected with error 404 after passing through the payment gateway.

I have paid through my upi id and it's been 2 days. I haven't received any updates on refund yet.

Please get this investigated and initiate a payback. Since it's not a small amount, it created at most difficulty for the candidates when similar issues keep happening from your end repeatedly. Please look into this.

You can find the details below:
Name: nikhita meria paul
Mail id: [protected]@gmail.com
Transaction id: ptm20190228037648387776201902280954