[Resolved] Idp Ielts — Money deducted from account whereas no seat confirmation given | |||
I have booked a test on 25oct 2020 For a test schedule on 12nov 2020. For which money has been deducted and in last final step of registration process the system has thrown an error and said kindly repay.. Where as when enquired with my bank I came to know money has been transferred to IElTS IDP account. I talked with the customer care services They were talking like as if it's Your mistake and nothing I can help or do much about it Sometimes problem happens And we can't help u This was her straight reply and they hung up. ( I called them 5 times Every body gave same reply) And I certainly know this consumer court is also not going to help us. So it's my humble request to all students who has faced this problem and their money was not refunfed To come on a single platform and share each others contact number So that we can put very strong Police case against these fraudsters And also we will put a case in consumer court respectively.. If anyone from Mumbai who has been cheated in this way Are free to contact me 8 six zero zero 6 one two 6 two zero Was this information helpful? | |||
Oct 29, 2020 Complaint marked as Resolved Problem has been resolved and money has been refunded in 5worki g days. From razorpay portal IDP IELTS customer support has been notified about the posted complaint. | |||
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This is Tapesh Yadav. I had completed my registration at 11:00 am today for the IELTS Academic module and schedule it for 4 December 2020 in the afternoon slot from 1:00 pm to 4:00 pm. In the last stage of payment, I paid the desired amount and the screen reflects that my bank denies the transaction and that can be seen in Image1. Whereas just after a few minutes, I got my transaction alert from the bank that you paid Rs. 14000 to Idp. But I have not received any confirmation of my registration status from IDP. Kindly look into the matter and resolve it as soon as possible.
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