Idp Ielts — refund

Address:Pune, Maharashtra, 411048

The money has been deducted on 21st nov. 2017, but the booking is not confirmed.in fact there's no booking on my passport no. As per idp ielts information. I called & emailed them several times & each time i call them they asked me for the statement reflecting the amount, transaction number & a scan of my passport which i did send several times. I called my bank & it shows them that the transaction has successfully happened with rs.12250 debiting from my account. I just want my money refunded at the very soonest. This is like cheating the test takers for no reason. Regards.
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