Idp Ielts — speaking complaint

Respected sir,
This is to complaint you that
I had given a ielts test on dec 15, 2018
And my speaking was on dec 19, 2018
On my speaking day, my examiner was very ill and he was prone to cough and cold
Due to which he coughed alot
Which distracted me alot
And then i lost my confidence
Which had a huge impact on my result
My band in speaking was just 4.5
And this was my 2nd chance in exam
In previous exam
My band score in speaking was 5.5
At my perspective
In last exam
It was total fault of examiner
Respected sir
I belong to a middle class family
And my parents can not afford the fee for
Rechecking or another exam
So please
Help me in some way
So my confidence would built agiain
And i could do something good in future

My contact number is +91 [protected]
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Comments

I applied for IELTS exam i did online payment money got deducted from my account but payment was not confirmed nor i am able to login in to IDP
I did not got my exam details as well

kindly help

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